Note: This position is currently closed.

If so, you might be just who we’re looking for to join us as an Account Manager in a client-facing, full-time, remote position.

We’re Digital Commerce Partners, a small, fast-growing content marketing and SEO agency founded by the creative content pioneers at Copyblogger.

Our clients have a shared goal of increasing revenue through targeted organic traffic and conversion strategies.

We are looking for an experienced Account Manager to achieve that goal for a portfolio of clients, leading a small team of SEO and content experts.

While this is not a sales role, managing client relationships is central to it. Your expertise and leadership will be instrumental in our growth as an agency, helping to earn the trust and future business of the clients you work with.

You will fit this role perfectly if you:

• Understand and value data-driven processes and execution — and you have the skills to clearly communicate this value to clients as well as your team.
  
• Are willing to invest in the listening, learning, and continued growth that will be essential to your success. You’ll be working with a robust set of tools and established processes, with an eye for improving on them in the future.
  
• Bring highly-developed skills in leadership and communication. You will be responsible for explaining our approach to clients, while leading a team of SEO and content experts to deliver results.

You’ll know you performed at the top of your game when clients are raving about their increased lead volume, conversions, and revenue.

Work with Experienced Pioneers in Content Marketing and SEO

Since 2006, Copyblogger has been teaching creative content marketing and effective SEO. As a company, we’ve practiced what we preached, building an 8-figure bootstrapped software, online education, website hosting, and numerous affiliate marketing ventures.

After 15 years building digital products and businesses, we began working with clients in early 2021. Digital Commerce Partners is the new content marketing services and SEO agency from Copyblogger.

Our core values, what we strive for:

1. Better communication, fewer meetings. We value each other’s time, focus, and energy. Get things done, then close the laptop and live your life.
2. Client goals are our goals. We succeed when clients succeed — delivering results is our reason for being.
3. Generate ideas, not excuses. We figure things out together. Don’t get stuck — get curious and collaborate.
4. Keep it simple and take action. Instead of overthinking or avoiding difficult problems, we make decisions and act.

What Your Day Will Look Like

As an Account Manager at Digital Commerce Partners, you’ll be in charge of learning everything about our clients’ businesses and customers, and distilling your insights into actionable content marketing plans.

Your job is to develop effective strategies, utilizing SEO, blogging, email marketing, and copywriting to help your clients reach their goals for lead generation and sales.

You’ll also be in charge of analyzing clients’ marketing analytics, using the data to track and report on our performance and determine future strategies.

Tasks you’ll be expected to perform include:.

• Work with senior SEO strategists to develop an SEO and content marketing strategy for a portfolio of clients
• Lead the discovery and onboarding of new clients including persona development, creation of the customer journey, and content strategy
• Educate and empower clients to clarify their content marketing goals, and explain how we will achieve them
• Lead a small team to consistently meet deadlines, follow established SOPs, and proactively manage priorities
• Consistently manage client projects to meet deadlines, performance, and budget goals. This requires strong project management and organizational skills
• Maintain up-to-date expert knowledge of content marketing and conversion tactics including SEO, content strategy, email marketing
• Lead the creation of monthly performance reports to highlight wins, areas of improvement, and recommendations for client projects
• Become the expert on your clients’ industry and marketing

Skills and experience you’ll need to be successful in this role:

• 3+ years experience building comprehensive content marketing strategies and campaigns with proven results driving organic traffic
• Mature and calm client management with a professional and engaging presence on video calls
• A strong strategic thinker, naturally oriented towards finding solutions and continually improving processes
• Proven relationship-building skills and client communication experience
• Experience with project management and leading a team
• Hands-on experience with WordPress required – you don’t need to be a developer, but you can make things happen within a WordPress website
• Working knowledge of email marketing best practices
• Strong understanding of how to write SEO-friendly content
• Excellent English skills, both written and verbal
• Exceptional organization and attention to detail

Experience with these tools is required:

• WordPress
• Spreadsheets (Excel or Google Sheets)
• G-Suite (Google Docs, Drive, and Gmail)
• Working knowledge of Google Analytics and Google Search Console

Experience with these tools is helpful but not required:

• Asana
• SEMrush
• Ahrefs
• Slack

What You Can Expect From DCP

We’re looking for someone to become a long-term (3+ years) member of our team, who thrives working remotely and is authorized to work in Canada.

You’ll get plenty of training and support as you learn our processes, get to know our clients, and gradually take on responsibilities.

You’ll also have opportunities to learn new skills and grow into new roles as we sustainably grow our business and team.

• Full-time, remote position (40 hours / week)
• Hours are flexible but require substantial availability for team and client communication from Monday to Friday, 9:00 – 5:00 pm ET
• Paid time off: Numerous US and Canadian holidays, including the week before New Years, and 15 vacation days per year

Please fill out and submit the application form below. We’ll review your application form by June 15, 2022, and will then let you know if you’ve been invited to continue to the next stage of the application process.

When you’re ready to apply, we’re ready to hear from you.