What is Intent?
Intent is the underlying goal or purpose behind a user’s search query, categorizing what users actually want to accomplish—whether they’re seeking information, looking to buy, trying to reach a specific website, or researching options. Understanding and matching search intent is critical for SEO success because search engines prioritize pages that satisfy the specific user need behind each query, making intent alignment more important than simple keyword inclusion.
Ecommerce SEO Glossary > Keyword Research > Intent
What You Need to Know about Intent
Four Primary Intent Types
Searches fall into informational (seeking knowledge), navigational (finding specific sites), commercial investigation (researching before purchase), and transactional (ready to buy) categories. Each intent type expects different content formats and page types, with mismatched content rarely ranking regardless of optimization quality.
SERP Analysis for Intent
Current search results reveal Google’s intent interpretation—informational queries surface blog posts and guides, while transactional searches show product and category pages. Analyzing the SERP before creating content ensures you’re building the right content type for the query’s actual intent.
Content Format Matching
Intent determines optimal content format: how-to guides for informational queries, comparison pages for commercial investigation, and product pages for transactional searches. Creating blog posts targeting buy-intent keywords or product pages for informational queries results in ranking failure despite keyword relevance.
Intent Progression in Funnels
User intent evolves throughout the buyer journey from broad informational searches to specific commercial queries and finally transactional searches. Mapping content to these intent stages creates pathways that guide users from awareness through consideration to purchase.
Keyword Modifier Signals
Specific words reveal intent: “how to” and “what is” indicate informational searches, “best” and “vs” signal commercial investigation, while “buy,” “price,” and “near me” show transactional intent. These modifiers help categorize keywords during research and content planning phases.
Mixed Intent Complexity
Some queries have mixed intent where users want multiple things—”running shoes” could be informational research or purchase intent. Analyzing SERP diversity helps identify mixed intent queries that may require comprehensive content addressing multiple user needs.
Frequently Asked Questions about Intent
1. Why does intent matter more than keywords?
Search engines prioritize satisfying user goals over keyword matching. A page perfectly optimized for “best CRM software” won’t rank if it’s an informational guide when users expect comparison reviews, because it doesn’t match what searchers actually need.
2. How do you determine search intent?
Analyze current top-ranking pages to see what content types, formats, and angles Google rewards. Look at whether results are blog posts, product pages, videos, or lists—this reveals Google’s interpretation of what users want for that query.
3. Can one page target multiple intents?
Pages can address closely related intents, like commercial investigation and transactional, but trying to serve completely different intents dilutes focus. It’s better to create separate pages for distinct intents and use internal linking to connect them logically.
4. Does intent change over time?
Yes, intent can shift as markets evolve and user behavior changes. Queries that were once primarily informational may become more commercial as products mature, requiring content updates to maintain alignment with current intent and ranking positions.
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